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Kiana Assenheimer

Hi, I'm Kiana

I'm a passionate Product Engineer and Technical Product Manager, a generalist at heart, who takes products from zero to launch, improves adoption with real users, and builds AI agents that teams actually use.

I've owned products end to end and thrive on small but mighty teams where everyone wears a few hats. I love untangling complex problems, learning new things as I go, and creating alongside people who see the work differently than I do.

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Kiana Assenheimer
  1. 01

    I can lead under pressure.

    The Researcher Portal shows a hard conference deadline, a client who had been burned before, and scope I had to cut and defend.

  2. 02

    I move activation and retention, and I can explain why.

    Daily Diary shows a 0.5% to 12% adoption jump that held for six months, and the discovery that changed the fix.

  3. 03

    I have built and run agents, so I know where they fail.

    The AI work shows real adoption inside the company, real time saved, and a clear account of a hallucination problem and how I contained it.

Case studies

Daily Diary adoption

I took Daily Diary from 0.5% to 12% of weekly active users, and adoption held between 10% and 15% for six months.

  • Activation
  • Retention
  • Discovery
  • Lifecycle messaging
Read the case study →
12%
weekly adoption, up from 0.5%

Community polls A/B test

I ran an A/B test on the email driving patients to a new community polling feature. The simpler version beat my own longer one, 31% participation to 18%, so it shipped and set the tone for the lifecycle emails that followed.

  • A/B testing
  • Lifecycle messaging
  • Adoption
  • Community
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31%
participation with the simpler email, against 18% for mine

AI in the product workflow

I designed, shipped and ran four agent workflows that the whole company picked up, saving five hours of manual triage a week and cutting triage cycle time by 17%.

  • AI agents
  • Internal tools
  • Human in the loop
  • Process design
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5 hrs
of manual triage saved every week

Researcher Portal

I led a 0 to 1 researcher portal from kickoff to an on-time conference launch for a skeptical client, then worked with Sales to turn it into a configurable product that went to two more clients.

  • 0 to 1 build
  • Scope leadership
  • Client management
  • Sales partnership
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3
clients on a product built for one

Questionnaire builder refactor

I made the case for and led a refactor of the questionnaire builder, the tool every study on the platform depends on, after bug tickets, admin interviews and a slow, clunky experience all pointed at it. Builder support tickets fell 100% in the six months after launch.

  • Refactor
  • Discovery
  • Admin tooling
  • Support partnership
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100%
drop in builder support tickets, six months after launch

How I work

01

Talk to users before trusting the dashboard

The data said discoverability. Patients said value. The fix needed both.

02

Test instead of debate

My own hypothesis lost an A/B test. The simpler email won, so that is what we shipped.

03

Keep humans on the decisions that matter

Every agent I run does the tedious part, shows its work, and hands off the call.

FSCVL · A side project I build and run end to end: product, code, hosting and users.

See FSCVL →